Cross-cultural encounters have become in the globalized world of everyday life. But not always succeed, to make this conflict. Often there is misunderstanding and conflict, when people come together from different cultural backgrounds. The sole responsibility or guilt “in such inter-cultural conflicts, no one – there are just two” world views “that meet. Here a conflict is required that goes beyond the approaches that are used within their own culture, out. At the same time should not be any conflict that occurs between people of different cultural backgrounds, more cultural “, that is, only be attributed to this fact.
Intercultural Mediation considered as a structured process of conflict management both: Both the personal, individual level and the cultural, may have contributed to the emergence of the conflict.
The intercultural mediator or the mediator may, by constructive intercultural conflict resolution from the seemingly hopeless situation is a win-win situation created, so that both parties to the conflict as an opportunity for effective changes in the relationship formation can detect the conflict. He looks out of the neutral position and both parties can work out solutions in the conversation. As a mediator in inter-cultural conflict are part of the mediator special intercultural skills and culture-specific knowledge required.
Intercultural Mediation is therefore a topical issue in continuing education. IKUD ® therefore offers seminars, 18-19th November 2010 the seminar “Intercultural Mediation – An Introduction”on. In this introductory seminar, mediation services are the basic knowledge to the field of “Intercultural mediated. Under the practical approach of IKUD ® seminars , participants learn not only the theoretical background and models (5 phases of mediation, conflict escalation, etc.) know, but do in role-playing exercises and experiences on the practical level.
The participants gain an overview of the subject and acquire basic skills and intercultural skills for the field of work mediation. Qualifications in this field for every trainer and coach, but also more generally in human resources and in organizations, is essential. In the social professions takes the importance of specialists in intercultural conflict resolution as well as to universities or companies that operate globally. In this respect, there are many options for the use of such qualified employees. On the employee level, this means additional qualification to increase the attractiveness of the labor market.